Set on Alcalá’s oceanfront, Gran Melia Palacio de Isora Resort & Spa has a large salt-water infinity pool with hydromassage area and offers direct access to the beach and natural seawater swimming pools. There are subtropical gardens and boutiques.
Each room or villa at Gran Melia Palacio de Isora Resort & Spa has a terrace with ocean or garden views. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe.
There are 7 restaurants including Mediterranean, Italian, Japanese and international buffet with show-cooking. Guests have access to 8 different bars which include a piano bar, beach bar and lounge bar.
The hotel also offers Red Level for Families service which offers exclusive access to the Family Lounge and additional facilities in the Red Level Family rooms. RedLevel for Families also offers private breakfast area and that the Family Lounge has playstation.
Other facilities at the hotel include tennis and paddle courts, as well as a 24-hour gym, 3 freshwater swimming pools, including an adults only pool and separate children pool with a slide and a miniclub, and sunbathing areas. The children´s pool also includes a splash area.
Spa facilities includes a thermal circuit, massage services and a range of health and beauty treatments. Professional entertainment for all ages throughout the day.
Services and amenities
General
Parking
Pets allowed
Parking on site
Private parking
WiFi available in all areas
Food & Drink
Restaurant
Room service
Bar
BBQ facilities: charge
Snack bar
Special diet menus (on request)
Kid meals: charge
Kid-friendly buffet
Wine/champagne: charge
Fruits: charge
Business facilities
Meeting/banquet facilities: charge
Business centre: charge
Fax/photocopying: charge
Reception services
24-hour front desk
Currency exchange
Tour desk
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Activities
Tennis court: charge
Golf course (within 3 km): charge
Table tennis
Hiking
Cycling
Diving: charge
Tennis equipment: charge
Beach
Themed dinner nights: charge
Live music/performance
Archery
Aerobics
Pool and wellness
Sauna: charge
Fitness centre
Solarium
Spa and wellness centre: charge
Massage: charge
Hot tub/Jacuzzi: charge
Hammam: charge
Indoor pool: charge
Outdoor pool
Outdoor pool (all year)
Indoor pool (all year): charge
Beachfront
Public Bath
Water slide
Infinity pool
Pool with view
Heated pool
Sun loungers or beach chairs
Sun umbrellas
Beauty Services
Facial treatments
Waxing services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body treatments
Body scrub
Body wrap
Light therapy
Spa facilities
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Kids' pool
Swimming pool
Swimming Pool
Common areas
Garden
Terrace
Games room
Sun terrace
Shared lounge/TV area
Outdoor furniture
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Air conditioning
Designated smoking area
Wheelchair accessible
Pet basket
Pet bowls
Key card access
Entertainment and family services
Babysitting/child services: charge
Children's playground
Entertainment staff
Nightclub/DJ
Kids' club: charge
Evening entertainment
Board games/puzzles
Indoor play area
Cleaning services
Laundry: charge
Dry cleaning: charge
Ironing service: charge
Daily housekeeping
Shops
Barber/beauty shop
Services
Internet services
WiFi
Free WiFi
Safety & security
Safety deposit box
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Transport
Car hire
Shuttle service (additional): charge
Shuttle service
Location
Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.
Distances are displayed to the nearest 0.1 mile and kilometer.
Tenerife Beaches - 0.5 km / 0.3 mi Alcala Beach - 0.6 km / 0.4 mi Playa de Baja Larga - 0.9 km / 0.6 mi Playa de los Topos - 1.1 km / 0.7 mi Playa la Carrera - 1.4 km / 0.9 mi Playa de Punta Blanca - 1.5 km / 0.9 mi Playa de los Tarajales - 2 km / 1.2 mi Playa de Fonsalía - 2.6 km / 1.6 mi El Varadero - 2.7 km / 1.7 mi Arena Beach - 3.2 km / 2 mi Playa San Juan - 3.6 km / 2.3 mi Playa Chica - 4.2 km / 2.6 mi Ocean Explorer - 6.5 km / 4.1 mi Oasis Los Gigantes Public Pool - 6.6 km / 4.1 mi Los Gigantes Marina - 6.7 km / 4.1 mi
The nearest airports are: Tenerife South Airport (TFS) - 37.6 km / 23.4 mi La Gomera (GMZ) - 100.4 km / 62.4 mi
The preferred airport for Gran Melia Palacio de Isora is Tenerife South Airport (TFS).
Notes
Accommodation conditions
Arrival:
3:00 PM - anytime
Departure:
12:00 PM - 14:00
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Additional terms:
Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children
Self parking fee: EUR 10 per night
Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
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