Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze. Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Stay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Services and amenities
Babysitting or childcare: charge
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Number of outdoor pools - 5
Number of swim-up bars - 1
Tours/ticket assistance
Outdoor tennis courts - 1
Multilingual staff
Conference center
Breakfast available: charge
Number of coffee shops/cafes - 1
Laundry facilities
Children's club: free
Elevator/lift
Express check-in
Picnic area
Garden
Wedding services
Beach towels
24-hour fitness facilities
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Library
Terrace
Hair salon
Golf course on site
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Pool umbrellas
Conference space size (meters) - 3716
Limo or Town Car service available
Airport transportation: charge
Coffee/tea in common areas
Beach umbrellas
Meeting rooms
Spa treatment room(s)
Full-service spa
Area shuttle: charge
Free beach shuttle
Grocery/convenience store
Number of restaurants - 8
Smoke- property: free
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free beach cabanas
Free self parking
Conference space
Free valet parking
Waterslide
Beach sun loungers
Computer station
Pool sun loungers
Conference space size (feet) - 40000
Location
When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. This beach hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 6.1 mi (9.9 km) from Maroma Beach.
Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi Gran Coyote Golf - 3.3 km / 2 mi Tres Rios Ecopark - 5.1 km / 3.2 mi Chun-Zumbul (diving site) - 5.8 km / 3.6 mi 28 de Julio Square - 6.3 km / 3.9 mi Playa Xcalacoco - 6.3 km / 3.9 mi Guadalupe Church - 7.6 km / 4.7 mi Punta Esmeralda Beach - 7.8 km / 4.8 mi Playa 88 - 7.8 km / 4.9 mi Playa Avenida Colosio - 8.1 km / 5 mi Temazcal Natura - 8.4 km / 5.2 mi Plaza Las Americas - 8.8 km / 5.5 mi Super Chedraui Selecto Avenida 10 - 9.1 km / 5.6 mi Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi Mamitas Beach - 9.3 km / 5.8 mi
The nearest airports are: Cozumel Intl. Airport (CZM) - 42.1 km / 26.1 mi Cancun Intl. Airport (CUN) - 47.3 km / 29.4 mi
The preferred airport for Fairmont Mayakoba is Cancun Intl. Airport (CUN).
Notes
Accommodation conditions
Arrival:
3:00 PM - 12:00 PM
Departure:
12:00 PM - 14:00
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Additional terms:
Fee for full breakfast: approximately USD 48 to 53 per person
Airport shuttle fee: USD 299 per vehicle (roundtrip, maximum occupancy 7)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 38.00 per person, per night
The resort fee includes:
Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment
We have included all charges provided to us by the property.
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